Privacy Policy

The House prides itself in offering an exceptional service to its guests and recognises the importance and its obligation to treat your personal data with respect.

This Privacy Policy describes the privacy practices of The House.

PERSONAL DATA
We take the protection of your private data very seriously and adhere to relevant data protection legislation. Personal data is collected only to the extent necessary. In no case will the data be sold or made available to third parties. “Personal Data” is data that identifies you as an individual or relates to an identifiable individual.

At touchpoints throughout your guest journey, we may collect the following Personal Data:

CONTACT INFORMATION: name, gender, postal address, telephone number, email address
PAYMENT INFORMATION: Credit and debit card number or other payment date
DATE AND PLACE OF BIRTH
NATIONALITY: passport, visa or other government-issued identification data
IMPORTANT DATES: such as birthdays, anniversaries and special occasions
INTERACTION: including prior guest visits, and special service and amenity requests

WE ALSO MAY COLLECT:
Data about family members and companions, such as names and ages of children
Guest preferences and personalised data (“Personal Preferences”), such as your interests, activities, hobbies, food and beverage choices.